Audio glitches

[jharris171185]

Hello,
I just recently switched from using radioboss on my old desktop to using it on a much newer and more powerful laptop. I have everything working pretty well, but one thing I have noticed is that audio glitches every now and then, like when I have a longer music bed that I'm talking over, then press n for next song, that transition is not very smooth at all, but on the desktop, with all the same settings, it sounded fine.
Also, there will be times where audio just stops for a second and then comes back.
Any suggestions as for what to do would be much appreciated. Only variable here is laptop vs desktop. Same OS, same broadcast console, same settings.

 

[djsoft]

Could be some issue with laptop. If a console is connected via USB could be software processing (CPU) is not fast enough. You can try increasing buffer size for playback device in RadioBOSS. Also you can try using integrated sound card, and if it sounds OK then problem is with USB port or with the console itself/its driver.

 

[HMMMM]

How much Ram does the laptop have?

 

[easace]

Could be some issue with laptop. If a console is connected via USB could be software processing (CPU) is not fast enough. You can try increasing buffer size for playback device in RadioBOSS. Also you can try using integrated sound card, and if it sounds OK then problem is with USB port or with the console itself/its driver.

When there is a problem with the server, audio interruptions also occur in the main audio processing. Maybe it has something to do with this.

2024 05 27 200550

www.youtube.com

 

[djsoft]

When there is a problem with the server, audio interruptions also occur in the main audio processing. Maybe it has something to do with this.

Do you use the latest RadioBOSS version?

 

[easace]

Do you use the latest RadioBOSS version?

7.0.4.0

 

[jharris171185]

I am also on latest version. Laptop has an 11th gen i7 processor and 16 gb ram, so I don't think it is the cpu at all, but you mentioning the usb port did get me thinking, since I'm connecting through a hub. It is a usb C hub that has a few usb A ports, hdmi, and card readers. That could be where my problem is.

 

[djsoft]

7.0.4.0

On your vides there are no new errors added to the log, and audio plays badly - this looks like computer is not able to process audio, e.g. some other software consumes a lot of CPU resources or something like this. You can check in the Task Manager what process uses all the CPU.

I am also on latest version. Laptop has an 11th gen i7 processor and 16 gb ram, so I don't think it is the cpu at all, but you mentioning the usb port did get me thinking, since I'm connecting through a hub. It is a usb C hub that has a few usb A ports, hdmi, and card readers. That could be where my problem is.

USB audio devices sometimes can behave badly, yes, USB is also processed with CPU so when it's heavily loaded the sound may break.

 

[jharris171185]

I can confirm it was indeed the USB, as when connected directly, not using the hub, everything works perfectly.