RadioBoss 6.2.4.2 instable

[JeanXeb]

Since the 6.2.4.2 update the studio radioboss is unstable, it crashes and restarts on its own.
I have no error message in the software.
Windows server does not report any errors to me in the event viewer.
The studio freezes and restarts.
The same problem is present in all instances on several different machines

 

[JeanXeb]

I also see empty event planners for no reason.
Unable to load or import savegame

 

[djsoft]

We can't reproduce those problems here, so I'm not sure what happens. There should be an error message or something in case it crashes. Please click Help->Contact support->Send bug reports.

I also see empty event planners for no reason.
Unable to load or import savegame

What happens if you add an item there, does it show an error?

Typically, when there are that many issues at once, it either has something to do with hardware failure, or it's antivirus software that suddenly became "overprotective".

 

[JeanXeb]

We can't reproduce those problems here, so I'm not sure what happens. There should be an error message or something in case it crashes. Please click Help->Contact support->Send bug reports.

ok

For the events schedulers, I had to recreate them by hand ...
I did not make any changes to the antivirus. I can to check ...
For the moment stability has returned.

 

[JeanXeb]

I checked the antivirus there is no interaction with radioboss.
And since the update I have an instability on all the studios that I didn't have before.

studio1

studio2

As we can see radioboss does not report the problem.
For some unidentified reason the studio freeze crashes and restarts.

I will have to go back to version 6.2.3.2

 

[djsoft]

For some unidentified reason the studio freeze crashes and restarts.

To clarify, is it RadioBOSS that freezes or the whole computer?

What antivirus software do you use?

 

[JeanXeb]

Only radioboss freeze, the server does not do any particular action in the windows observer.
Antivirus is always Windows defender.
The machines are only used on average at 50% CPU, RAM.
In the options of radioboss the priorities are high.

 

[djsoft]

We have tested it a lot with Windows Defender, and it's certainly not a problem. Currently I don't see what the problem could be. Please click Help->Contact support->Send bug reports - may be there are some reports that will help in understanding what's wrong.

Do you use any VST or DSP plugins with RadioBOSS?

 

[matteolop]

Lo abbiamo testato molto con Windows Defender e non è certo un problema. Al momento non vedo quale possa essere il problema. Fai clic su Aiuto->Contatta l'assistenza->Invia segnalazioni di bug - potrebbero esserci alcune segnalazioni che ti aiuteranno a capire cosa c'è che non va.

Usi plugin VST o DSP con RadioBOSS?

Hello, How's StereoTools doing with RadioBOSS?
have you tested it?

i need to know if it can work well for whole months

 

[JeanXeb]

We have tested it a lot with Windows Defender, and it's certainly not a problem. Currently I don't see what the problem could be. Please click Help->Contact support->Send bug reports - may be there are some reports that will help in understanding what's wrong.

Do you use any VST or DSP plugins with RadioBOSS?

Instances have VST others DSP but the reactions are the same ...

 

[JeanXeb]

Hello, How's StereoTools doing with RadioBOSS?
have you tested it?

i need to know if it can work well for whole months

Stereo Tools in DSP and VST yes but with other VSTs I had audio bridge issues recently.
A thing interrupt the audio.
We have not identified the cause to date with the radioboss support
(seer post : https://www.djsoft.net/community/threads/vst-major-problem-sound-in-out.11047/)

 

[djsoft]

Hello, How's StereoTools doing with RadioBOSS?
have you tested it?

i need to know if it can work well for whole months

We did some testing, but not very extensive. From what I recall we kept it running for about three weeks and there were no problem.

Instances have VST others DSP but the reactions are the same ...

Please try without any of the plugins. Maybe they are the issue.