88.3 Southern FM was formerly using a different playout software but found it to have technical issues, such as locking up MP3 files, and playing 2 files at the same time when programs switched over from one studio to the other. The learning curve was steep and scheduling required an hour to produce a schedule to last the following 6 weeks.
Looking around, I found RadioBOSS and demonstrated it to our administration team, with a particular focus on its API capabilities, as the previous playout software had none at all.
There was one slight adjustment we needed for it to be perfect for our needs, and after discussing with the developer - we received an updated version 16 hours later. Unprecedented response time, we couldn't throw our money at RadioBOSS fast enough.
We tested it for awhile and released it in March 2017 and have been using it since then. The changeover from our previous software to RadioBOSS was one of the smoothest transitions we've ever had at the station.
While we could operate with older versions of RadioBOSS, we're happy to pay for updates to newer versions, to keep supporting the development of RadioBOSS.
Cameron
88.3 Southern FM
southernfm.com.au