Suddenly no more Music Beds

[Jörg B]

I have already reported the following error multiple times, but have not received a satisfactory response. In our news broadcasts, a file named news.mp3 is played. Similarly, in our weather reports, files are played depending on the time of day: Wetter00, Wetter06, Wetter09, Wetter12, Wetter14, Wetter16, and Wetter18. The file news.mp3 is assigned to a category called "News," and the weather reports are assigned to a category called "Weather." Each of these categories is linked to a music bed. It keeps happening that after Radioboss has been running for some time, suddenly, without anyone intervening and without any apparent reason, the music beds are no longer played. It is important to note that, for example, everything was working normally until last night; there were no changes, not even a system restart or anything similar. Suddenly today, the music beds can no longer be heard. Therefore, it cannot be due to a misconfiguration, as everything had been working properly. The Main System is running Radioboss 7.0.8.0 X64

 

[Jörg B]

I have now done the following: I restored a backup of the RadioBOSS settings that was automatically created during the night. After restoring this backup, the music beds are now back. This backup originates from a time when the issue with the missing music beds had already occurred. Nevertheless, it is now working again. Only two team members have access to the Windows server on which RadioBOSS runs, and no one except these two, myself, and our IT officer has access to the RadioBOSS API. Therefore, it is impossible that any changes were made that could have led to the sudden disappearance of the music beds. The fact that they are now working again after restoring a recent backup points to an unspecified error or inconsistent behavior of RadioBOSS in this case.